Welcome, Adrian

This guide gets you set up on the LeadConnector mobile app — the phone app you’ll use every day to see new leads, text and call them, and book appointments for Autos Vega Ford.

The whole point is speed: when a lead comes in, you’ll get a notification on your phone and can reply in seconds — even when you’re on the lot, away from a computer. The dealership’s leads have been closing low because nobody answers fast enough. You answering fast is the fix.

You don’t need any technical background. Follow the steps in order. If a screen looks different from what’s described, stop and message Andre — don’t guess.

Estimated time: 15–20 minutes.

Part 1 — Accept Your Invitation

Before the app will work, you need an account. Andre invites you by email.

Step 1.1 — Find the email

1. Open your email inbox.
2. Search for “You’re invited to join Autos Vega Ford” (sender is likely noreply@msgsndr.com or GoHighLevel).
3. If you can’t find it, check your Spam and Promotions folders. If still nothing, message Andre to re-send.

Step 1.2 — Set your password

1. Open the email and tap the “Accept Invitation” (or “Set Up Your Account”) button.
2. A page opens asking you to set a password.
3. Create a strong password (at least 10 characters, mix of letters/numbers/symbols). Save it somewhere safe — you’ll need it to log into the app.
4. Confirm and tap Sign Up / Create Account.

Keep this password handy — the next step (the app) asks for it.

Part 2 — Download the LeadConnector App

Step 2.1 — Install it

• iPhone: Open the App Store, search “LeadConnector”, and install the app with the blue icon. (Publisher: HighLevel.)
• Android: Open the Google Play Store, search “LeadConnector”, and install it.

The icon is a blue speech-bubble. Make sure it says LeadConnector — not “HighLevel” or anything else.

Step 2.2 — Log in

1. Open the app.
2. Enter the same email and password you set up in Part 1.
3. Tap Sign In.
4. If it asks which account/location, choose Autos Vega Ford.

Step 2.3 — Allow notifications (do not skip)

The app will ask permission to send notifications. Tap Allow.

This is the most important setting. If notifications are off, you won’t know a lead came in — and the whole point is to answer fast.

1. After logging in, go to the phone’s Settings → Notifications → LeadConnector.
2. Make sure Allow Notifications, Sounds, and Banners/Lock Screen are all ON.

Part 3 — Quick Tour of the App

Along the bottom of the app you’ll see a few tabs. These are the ones you’ll use most:

Tap through each tab once just to see what’s there. Don’t change any settings.

Part 4 — Your Daily Routine (this is the job)

When a new lead comes in

1. Your phone buzzes with a notification: “New lead — Autos Vega Ford.”
2. Tap it. It opens the lead in Conversations.
3. Reply within 5 minutes. Speed is everything — a lead answered in the first 5 minutes is far more likely to buy than one answered an hour later.

How to reply

1. In the conversation, you’ll see the lead’s message (or a note about where they came from).
2. Type your reply at the bottom and tap send. By default it sends a text (SMS) to their phone.
3. To call instead, tap the phone icon at the top of the conversation — it dials through the app so your personal number stays private and the call is logged.
4. To switch between SMS / Email / Facebook, use the channel selector above the message box (it replies on whatever channel the lead used).

Book the appointment

When the lead is ready to come in:

1. Tap the calendar / “Book Appointment” option inside the conversation (or go to the Calendar tab).
2. Pick the right calendar: Vehicle Sales, Trade-In, Financing/Leasing, or Dealership Visit.
3. Choose a time, confirm, and save. The lead gets an automatic confirmation text.

Move the deal forward

1. Open the lead and find Opportunities (or the pipeline stage shown on their card).
2. Drag/move them to the right stage as things progress: New Lead → Working → Appointment Set → Sold.

Keeping the stage updated is how the dealership knows what’s working. Two seconds per lead.

Part 5 — Good Habits

• Notifications on, sound on. Check the moment your phone buzzes.
• Reply in the app, not from your personal phone — that keeps every message logged and lets the team back you up if you’re busy.
• Always log a call. If you call a lead, the app records it automatically as long as you dial through the app.
• Don’t delete contacts. If a lead is junk, ask Andre how to tag it — never delete.
• One conversation per lead. Don’t start new texts from your personal phone; reply inside the existing thread.

Quick Reference — Login & Support

Common Issues & What to Do

“I never got the invite email.” → Check Spam/Promotions. Still nothing? Message Andre to re-send.

“My password isn’t working.” → On the login screen tap Forgot Password and follow the reset email.

“I’m not getting notifications.” → Phone Settings → Notifications → LeadConnector and turn everything ON. If still nothing, fully close and reopen the app, then message Andre.

“I can’t find the LeadConnector app / there are several.” → Install the one published by HighLevel with the blue speech-bubble icon. Don’t install look-alikes.

“A lead came in but I can’t see the conversation.” → Check the Contacts tab and tap their name — the message thread is there. New leads always show up in Contacts first.

“The call won’t go through from the app.” → Make sure you allowed Microphone access in phone settings. If it still fails, call the lead from your phone for now and tell Andre.

Last updated: June 2026 — Paumar Consulting